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12/23/2005

Sign up for phone and DSL

Tom got us signed up for phone service and high bandwidth DSL services with Verizon.

Was a little tough to get past their automatic call-center robot, and talk to a real person. And then that person managed to mess up on the DSL part of the transaction. Tom got a confirmation e-mail with a totally different last name on it ?? And he had to talk to that old robot again, then to three different people, to finally get his own last name on file with them.

Our first big savings, compared to the cost of this in Germany: we'll pay around $55 a month for phone and DSL, as opposed to over €110.

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